Terms of service

Terms of Service

Last Updated: May 2026

Welcome to New Tech Labs ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services available through New Tech Labs (the "Site").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Eligibility

By using this Site, you represent and warrant that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding agreement.
  • You will comply with all applicable laws and regulations in your jurisdiction.

We reserve the right to refuse service or cancel orders at our sole discretion.

2. Research Use Disclaimer

Products sold by New Tech Labs are intended for lawful purposes only.

Customers are solely responsible for ensuring that the purchase, possession, and use of any product complies with all applicable local, state, national, and international laws and regulations.

The information provided on this Site is for informational purposes only and is not intended as medical, pharmaceutical, veterinary, or healthcare advice.

New Tech Labs does not make any claims regarding the suitability of products for any specific purpose beyond those expressly stated on the Site.

3. Product Information

We strive to provide accurate product descriptions, specifications, pricing, and availability information.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Information on the Site is complete, current, or accurate at all times.
  • Products will always be available.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

4. Orders and Acceptance

All orders placed through the Site are subject to review and acceptance.

We reserve the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, suspected fraud, inventory issues, or regulatory concerns.

Order confirmation does not constitute acceptance of an order. Acceptance occurs when the order has been processed and shipped.

5. Pricing and Payment

All prices displayed on the Site are subject to change without notice.

Payment must be received in full before products are shipped.

By providing payment information, you represent and warrant that:

  • You are authorized to use the selected payment method.
  • All payment information provided is accurate and complete.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

New Tech Labs is not responsible for delays resulting from:

  • Shipping carrier disruptions.
  • Customs processing.
  • Incorrect delivery information provided by the customer.
  • Events beyond our reasonable control.

Risk of loss and ownership transfer to the customer upon delivery to the carrier.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms of that policy.

8. Intellectual Property

All content on the Site, including but not limited to:

  • Logos
  • Trademarks
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Website design

is the property of New Tech Labs or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose.
  • Violate applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the Site.
  • Upload malicious software, viruses, or harmful code.
  • Use the Site to engage in fraudulent activities.

10. Limitation of Liability

To the fullest extent permitted by law, New Tech Labs and its affiliates, directors, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the Site.
  • Product purchases.
  • Product misuse.
  • Errors or interruptions in service.
  • Third-party actions or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, New Tech Labs disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted access to the Site or error-free operation.

12. Indemnification

You agree to indemnify, defend, and hold harmless New Tech Labs, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of products.
  • Your violation of applicable laws or regulations.

13. Third-Party Links

The Site may contain links to third-party websites.

New Tech Labs is not responsible for the content, policies, or practices of any third-party website and does not endorse any third-party services.

14. Privacy

Your use of the Site is also governed by our Privacy Policy.

By using the Site, you consent to the collection and use of information as described in our Privacy Policy.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts of Indonesia.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes will be effective immediately upon posting on the Site.

Your continued use of the Site following any updates constitutes acceptance of the revised Terms.